Data We Hold and Why We Hold It
When you open an account with us, we collect the information needed to run your account — your registered name, email address, mobile number, and the e-wallet identifier you use for withdrawals and deposits. For payments via DANA, OVO, or GoPay, we record the transaction reference
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and wallet ID so we can match your deposit to your account and process your withdrawal to the correct wallet. We do not store your full wallet PIN or password at any point. We also collect device data — the type of phone or browser you
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use — so we can keep your session consistent whether you are in Batam or anywhere else in Indonesia. Usage logs help us detect unusual login patterns and flag them before they become a problem. All data is processed in accordance with applicable local law and
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is available only to regions where access is permitted under that law. You have the right to ask what data we hold, request a correction, or ask us to delete your record — each of these is handled through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.